Privacy policy

 

Privacy Policy – Miste Shadows

Effective Date: 28/08/2025

At Miste Shadows, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when using our website.

1. Information We Collect

When you interact with our website, we may collect:

  • Personal Information: Name, email address, billing information, and payment details when you purchase products

  • Digital Information: IP address, device type, browser type, and usage data

  • Optional Information: Newsletter subscriptions or contact form entries

2. How We Use Your Information

We use your information to:

  • Process orders and deliver digital products

  • Communicate with you about your purchase or inquiries

  • Improve our website and services

  • Send promotional emails (only if you opted in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Payment processors (e.g., Shopify Payments, Stripe, PayPal) to complete transactions

  • Third-party apps or services used on our store to fulfill orders or improve functionality

4. Cookies & Tracking

Our website uses cookies and analytics tools to:

  • Improve user experience

  • Track site performance

  • Understand customer behavior for marketing purposes

You can manage or disable cookies in your browser settings.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt-out of marketing communications

To exercise these rights, contact us at support@misteshadows.com.au.

6. Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure, so we cannot guarantee complete protection.

7. Children’s Privacy

Our products are intended for parents and guardians. We do not knowingly collect personal information from children under 13.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us:
If you have questions about this Privacy Policy, please contact us at:
Email: support@misteshadows.com.au